The TaskMaster Alert System provides event-driven data notifications via SMS text message or email direct to your field worker or end customer, updating them on the progress of a call in real time.
This could typically be used to generate a text message containing Estimated Time of Arrival information, which helps the customer to plan accordingly. Further benefits can be realized in auditable task completion: the filing of a job can be complemented with an instant alert to inform the relevant parties.
Integrated messaging – whether email or SMS – can intelligently recognize a change of status to trigger the relevant predefined notification, ensuring that all stakeholders are kept informed at all times.
